Decision package
Enterprise AI Pilot Launch Memo
Fictional training sample. Built from the Enterprise AI Rollout scenario case packet.
Decision ask
Approve a 90-day enterprise AI assistant pilot for 12 strategic-account users, limited to approved knowledge sources and human-reviewed customer drafts.
Why now
The pilot is worth running because the account team has a real renewal-risk window, the approved-source corpus is ready, and support can staff a named escalation lane.
Operating boundary
The assistant may summarize approved sources, draft responses, and recommend support next steps. It may not send messages, edit account records, answer from restricted sources, or override permissions.
Owners and controls
Security owns source restrictions and retention review. Operations owns support staffing and rollback. Sales owns reversible customer commitments. Product owns measurement and launch readiness.
Evidence required
Launch only if hallucination escalation, restricted-source refusal, support handoff, customer-review workflow, and audit logging pass in the same environment users will touch.